Shipping policy
Shipping Policy
At Galaxy Hub Store, we are committed to delivering your orders safely and on time.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons, processing times may be slightly longer.
Shipping Time
- Pakistan: Estimated delivery is 3–7 business days.
- International Orders: Estimated delivery is 7–21 business days, depending on the destination and customs clearance.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available) so you can monitor your shipment.
Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to weather conditions, customs processing, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. Galaxy Hub Store is not responsible for delays or additional shipping costs caused by incorrect or incomplete address information.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact our support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Galaxy Hub Store
📧 Email: support@galaxyhubstore.com